This Cookie Policy explains what cookies are, which cookies our website uses, why we use them, and how you can control or remove them. It should be read alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to the owners of the site.

Cookies are not harmful. They cannot access other data on your device, and they cannot be used to identify you personally unless you have provided personal information to the website.

How We Use Cookies

Verus Minds Psychological Services Ltd uses cookies on this website (verusminds.co.uk) for the following purposes:

• To ensure the website functions correctly

• To understand how visitors use our site so we can improve it

• To support third-party tools embedded in our site, such as our referral form

We do not use cookies to collect sensitive personal or clinical information. We do not use advertising or marketing cookies.

The Cookies We Use

The table below lists the cookies currently in use on this website. We review this list regularly and update it when cookies change.

• Essential Cookies

These cookies are necessary for the website to function. They cannot be switched off. No consent is required for these cookies.

• Analytics Cookies

  These cookies help us understand how visitors interact with our website, for example, which pages are visited most often and whether visitors encounter any errors. This information is aggregated and anonymous. We only set these cookies with your consent.

• Third-Party Functional Cookies

  Our website includes an embedded referral form provided by Jotform. When you interact with this form, Jotform may set its own cookies. These are functional cookies that allow the form to work correctly. We only load the form with your consent.

Please note: Verus Minds does not control third-party cookies set by Jotform or Google. We recommend reviewing their respective privacy and cookie policies for full details: Jotform Privacy Policy and Google Privacy Policy.

Your Consent

When you first visit our website, you will be shown a cookie banner asking for your consent to non-essential cookies (analytics and third-party functional cookies).

You can:

• Accept all cookies — all cookies described in this policy will be set

• Accept essential cookies only — only strictly necessary cookies will be set; analytics and Jotform form cookies will not be loaded

• Manage preferences — choose which categories of cookie to accept

You can change your cookie preferences at any time by clicking the Cookie Settings link in the footer of our website. Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew it.

How to Control Cookies in Your Browser

In addition to our cookie banner, you can control and delete cookies through your browser settings. Please note that blocking all cookies may affect how our website functions.

Browser cookie settings

• Google Chrome

• Mozilla Firefox

• Apple Safari

• Microsoft Edge

You can also opt out of Google Analytics across all websites by installing the Google Analytics opt-out browser add-on.

Cookies and Clinical Information

We want to be clear about how clinical data is handled separately from cookies. Cookies on our public website do not interact with clinical records. All clinical information, including session notes, outcome measures, and client records is held securely in WriteUpp, our practice management system, which operates entirely separately from this website and is subject to NHS-grade security standards.

If you complete our referral or enquiry form, the data you submit is processed in accordance with our Privacy Policy, not this Cookie Policy.

Changes to This Cookie Policy

We review and update this Cookie Policy regularly, at least annually, or whenever we make changes to the cookies our website uses. The date at the top of this page shows when it was last reviewed. We recommend checking back periodically.

Where changes are material, we will display a notice on our website.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Verus Minds Psychological Services Ltd

Email: info@verusminds.co.uk

Website: www.verusminds.co.uk

ICO registration number: ZC109698

If you are not satisfied with our response to a cookie-related concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.